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COVID Guarantee 20 Month Voucher Validity Free Extensions & Exchanges 20-month voucher validity

Black Friday

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COVID-19 Update

[Updated: 05/11/2020] To our valued customers,
During these challenging times, the safety of our customers and staff takes precedence with everything we do. Safety measures have been put in place by our experience providers reopening to guarantee your well-being so you can make new, amazing memories.

We’re working hard to resolve bookings impacted by the COVID-19 situation. So, please bear with us and we’ll try to settle any issues or concerns you may have as quickly as we can. You’ll find everything you need to know about how we’re supporting you through this difficult time on this page. Thank you for your loyal, continued support.

To our valued customers,
During these challenging times, the safety of our customers and staff takes precedence with everything we do. We’re working hard to resolve bookings impacted by the COVID-19 situation. So, please bear with us and we’ll try to settle any issues or concerns you may have as quickly as we can. Safety measures have been put in place by our experience providers reopening to guarantee your well-being so you can make new, amazing memories. You’ll find everything you need to know about how we’re supporting you through this difficult time on this page. Thank you for your loyal, continued support. [Updated: 05/11/2020]

COVID Guarantee - Gift with confidence

If you are unable to book and take your experience due to COVID, we will extend or exchange your voucher completely free of charge depending on your preference – we are all in this together.