Hotel Escape for Two at Mercure Maidstone Great Danes Hotel

Red Letter Days Price Match Promise

We all love value for money and there's nothing worse than finding something you bought cheaper elsewhere, so:

WE PROMISE within 14 days of purchasing from Red Letter Days, if you see exactly the same gift experience (run by the same supplier) cheaper with another online gift experience retailer, WE WILL REFUND 150% OF THE DIFFERENCE!*

Want to claim a Price Match?

Simply email pricematch@redletterdays.co.uk with details. We need to know the name of the online gift experience retailer and the price of the matched product; contact details of the redletterdays.co.uk purchaser (name, address and contact number); purchase date and price paid. Once verified we'll refund the difference.

*Terms and Conditions

Our Price Match Promise applies to online gift experience retailers who, at the time of the Red Letter Day purchase, hold the same stock with correct pricing and immediate availability.

Our Price Match Promise covers full price experiences up to a maximum of £250 RRP (recommended retail price). Tangible goods, exchanged vouchers, account credit or experiences including promotional offers, coupons or discount codes are excluded.

Price comparison includes delivery and handling charges.

All claims must be submitted within 14 days of the original redletterdays.co.uk purchase.

Our Price Match Promise is subject to change at any time and available exclusively for purchases made in the UK.

Any refund is extended to the original purchaser via their initial payment method.