Pampering Iconic Brands Collection

Enjoyed everyone was really nice , was expecting the treatments to be longer , but was really nice experience, would come again but have longer treatments.

Bought this for a birthday gift, my friend was thrilled & we get to use this together. Great service, great offers, will definitely buy again.

Great treatments, very friendly staff and a really good day overall. Lunch was good, although fairly basic range of choices but generally something for all tastes. Would go again for the treatments.

My business partner /friend & I treated ourselves to this offer as a Christmas present to ourselves and with very busy work schedules finally made it in Aug! We had the most wonderful day from start to finish we were made to feel welcomed everything about the day and facilities was explained the treatments were very much enjoyed, the afternoon tea totally delicious infact we took some home as we couldn't manage it all. The staff were very accommodating and attentive I was offered an alternative milk option when I asked for it, refreshments available all day. Having visited Five Lakes many times before the spa area has always been kept lovely but it was lovely to see that other areas that were so tired before had been brought back to life the changing rooms were clean and new with beautiful smelling hand soap, shower gel ect in the showers, and the big whirlpool was finally back up and running and re tiled after all those years of being broken. Potters have brought this place which is special to me back to life! I would very much recommend a spa day here or stay. We will be returning! My only complaint is the day just went so fast! We left relaxed and freshed and can't wait for our next visit.

Lovely treatments and the food was fantastic!

A very relaxing and enjoyable experience. The facilities were excellent and not too busy. There was help available if needed when using gym equipment. The spa area was relaxing and the treatments were great and the staff made you feel very comfortable and relaxed.

We had a fabulous stay for our anniversary and couldn’t have asked for a better experience. From the moment we arrived, the staff were welcoming, friendly, and attentive. Our room was comfortable, clean, and beautifully presented, making our celebration feel extra special. The hotel itself was lovely, with a relaxing atmosphere and excellent facilities. Thank you to everyone for helping make our anniversary memorable. We thoroughly enjoyed our stay and would happily recommend this hotel to family and friends. We look forward to returning in the future

Staff were friendly,welcoming and professional, I received a deep tissue massage and the experience was very relaxing and would definitely go again, my massage therapist was Beatrice and she instantly put me at ease and made sure I was happy throughout, the pool,sauna and steam room did get busy at certain points but we were still able to enjoy them during our visit.