Fabulous day out. Safari was enjoyable & the afternoon tea was top notch with attentive staff

A very enjoyable afternoon but disappointed that the Palace was closed for the winter when the weather was absolutely beautiful!!

Wonderful day, great memories

We had a wonderful time exploring the zoo after it was closed, waking up to lions roaring and enjoying an amazing safari!

This was a great day out for both of us, staff were fun and knowledgeable and made us feel welcome. Would happily book again.

If you’re looking to do something fun as a family this place is great. The best bowling place I’ve been to. The fact they have a DJ is great. Food is worth the money especially the pizza really tasty and to end the night the kids loved having a go on the arcade games which normally I think are a rip off but these have loads of new games I’ve not seen before plus they wasn’t expensive and you won tickets and didn’t need thousands just to win a lollypop. Really would recommend definitely will be bad again even tho we have closer bowling arcades this is worth the travel

We had a great time, loved all the sea life and the extra activities to do when there. Would highly recommend

The time we spent waiting around at this venue was completely unacceptable. Took 3 hours to wait for the first car ride and then more waiting for the next. We took an elderly family member with us to watch his grandson and he was in so much pain after standing around that he had to go and sit in the car. Total disorganisation, people waiting so long and having to ask how long. It would take. We were told after 2 hours we were 3rd in the queue for a car to be told we were 6th in the queue an hour later.

I received vouchers from work as a gift. I used them for theatre tickets to see the musical Back to the Future. It was wonderful and the children were delighted, but when ordering the tickets, I entered the wrong email address, and Red Letter Days sent them to the wrong address. I tried to explain this numerous times and spent hours talking to customer service, but unfortunately, no one could help me. A terribly unpleasant experience. I had to explain everything only at the theatre under stress.Terrible customer service!!!