Newcastle Upon Tyne Experience Days

Great food and drinks couldn't fault it. Great service too.

The Show was Brilliant. Excellent Meal and great value for the money.

The tea was delicious and the service was excellent. A lovely was to spend the afternoon.

We rang only the day before to check if Afternoon Tea was available on a Sunday knowing they served Sunday lunch. A check of the bookings, the call handler offered the option for anytime after 3.30. We agreed to 4pm. On the Sunday we made out way to what is a destination venue, it is nearly the last property in the rural village before the gate onto the North Yorks moors. The grange is a substantial stone dwelling, quaint and personal. Met in reception, despite being 15 minutes early we were welcomed and invited to sit in the sitting room or roam the gardens and someone would find us when they were ready. A quick tour of the rose garden, we were met on the small terraced lawn and offered the choice to sit onside or iunder a parasol at a table on the lawn. We chose to sit out and enjoy some sunshine. Once seated were were offered tea or coffee and asked if we had any allergies. The large pot of tea with a pot of hot water arrived with the pots of jam and cream soon followed by the tray of sandwiches. The sandwiches were in brown bread -alternatives were not offered- also on the platter were sausage roll, jam centered buns, peaches in elderflower jelly. The bread was soft the sandwiches fresh - the filling were good but no options were offered. The Elderflower jelly was a surprise and very refreshing!!! The teapot was sufficient for 6 decent sized cups of tea with a fresh pot and more hot water offered. Part way through the sandwiches a plate with home made warm scones arrived. They were very light and deliciously crumbly and went down well with the thick cream and strawberry jam. Staff came to enquire everything was ok and were chatty and friendly throughout. We were not pressed to leave even after we had eaten and we took the chance to admire the furniture and clocks. Would go again!!!

Having read through the comments and reviews of this hotel from previous guest I was unsure what to expect. I was pleasantly surprised. At the reception the staff were very welcoming. Food was excellent served by several young waiters and waitresses all of whom were pleasant and doing a great job. Our room was clean and tidy with everything that was needed I would certainly recommend this hotel.

Brilliant day, brilliant staff and a fantastic tour

We had a 3 course meal at The Duchess in Duke Street. We were very impressed with the ambience and the staff were very friendly and welcoming. We had a delicious 3 course meal, sausage roll and cheese fritters for starter; burger and chicken schnitzel for main and ice cream and panna cotta for desert. The deal also included a drink. The food was delicious and very filling. We would definitely go back to The Duchess.

This stay was a Christmas gift for us from our daughter and the actual stay was perfect , what a beautiful place and the flowers and gardens were fabulous as was the food , room , service and bar . However the actual booking if this gift was not good at all ! I rang about February time to book a date in July only to be told I couldn’t book for another 3 months as it was too early ! When I did ring on the given date I was told the date I wanted was full ! Then tried to book the following night but same thing , full up ! I couldn’t understand this and rang Red Letter Days for advice only to be told it was nothing to do with them just deal with the hotel ! A very disappointing scenario , However our stay was just what we hoped only spoilt by the unnecessary rules and red tape and lack of interest from yourselves .