St Albans Experience Days

Staff were brilliant. The tea was lovely and we enjoyed it

This is the 3rd time my son has completed the young driver experience and he has taken something new out of each one of them. We plan to get him more of these experiences between now and his 17th birthday.

Lovely afternoon tea. Great venue and excellent sandwiches, scones and cakes

Great facility, wonderful staff

Red letter days no problem. Slug and Lettuce Riverside Reading very poor. Waited 5 minutes to be shown to table no one acknowledged us then chose our own. Sat at table for 5 minutes no one acknowledged us. Went to bar waited approx 4 minutes before finally being acknowledged. During all the time we waited three members of staff glanced at us occasionally, never making eye contact or acknowledging us verbally, although the male member of staff continued his conversation with the couple he'd been speaking to outside the venue, when we first arrived. Please forward this to the Slug and Lettuce Riverside Reading then hopefully the experience won't be like this for another Red letter customer, because unfortunately as the provider of the experience it looks very bad for you. The food was nice but only warm, not hot.

It is amazing gift for couples friends family or even kids

My daughter had a lesson today with Matt. He really put her at ease and helped her feel comfortable in the car

We had a wonderful stay at Sopwell House - the leisure facilities were plentiful with a pool, 2 jacuzzis, steam room and sauna. We got lucky with the weather and sat out on the sun loungers on the terra e an enjoyed the view over drinks. Dinner in the Brasserie was incredible and staff were attentive and presented us with an anniversary surprise - highly recommend!

Venue was lovely , waitress was very friendly and the afternoon tea was lush Thanku

I received vouchers from work as a gift. I used them for theatre tickets to see the musical Back to the Future. It was wonderful and the children were delighted, but when ordering the tickets, I entered the wrong email address, and Red Letter Days sent them to the wrong address. I tried to explain this numerous times and spent hours talking to customer service, but unfortunately, no one could help me. A terribly unpleasant experience. I had to explain everything only at the theatre under stress.Terrible customer service!!!