A COMPLETE WASTE OF MONEY!!
This Red Letter Day experience was bought for me, by my sister, as a 60th Birthday gift. We decided to go for afternoon tea at The Mill, Stowmarket. We gave the manager the Red Letter voucher code, so there could be no confusion on the day.
On arrival, we were seated, we asked for Prosecco, and our food was bought to us. This was a selection of sandwiches on shop bought, sliced Hovis bread, a couple of small scones each, a sausage roll each, and a couple of slices from a shop bought carrot cake and walnut cake.
It didn't look very appetising, but we were hungry so we ate some sandwiches. After 15 of so minutes my wife said her mouth was dry and she couldn't eat another thing until she had a drink. From the commotion behind the bar, it was clear there was a drink problem!
About 20 minutes after arrival we were each bought a glass of sweet sparkling wine which had gone flat. We asked to see the bottle. We were told we were not allowed to see the bottle, so I went to the bar. There, in the fridge, was a bottle of low alcohol, Pommagne style fizz.
I told the waitress my Sister had paid £80 for this experience, and demanded prosecco. Following a further period of commotion behind the bar, another glass of sweet semi-sparkling wine was bought to our table, but still no bottle. Now, I could see there were two bottles of Pommagne style fizz opened in the fridge. Eventually the manager came across to our table and explained they were out of Prosecco, but he had sent a member of staff to Asda to buy some. Eventually, 40 minutes after arrival we were served Prosecco. The manager said he would 'reset the clock' because we had only 60 minutes to drink our bottomless Prosecco. This was a complete sham, and a total waste of money. I will be writing a detailed complaint to Red Letter Days!!!!
A COMPLETE WASTE OF MONEY!!
This Red Letter Day experience was bought for me, by my sister, as a 60th Birthday gift. We decided to go for afternoon tea at The Mill, Stowmarket. We gave the manager the Red Letter voucher code, so there could be no confusion on the day.
On arrival, we were seated, we asked for Prosecco, and our food was bought to us. This was a selection of sandwiches on shop bought, sliced Hovis bread, a couple of small scones each, a sausage roll each, and a couple of slices from a shop bought carrot cake and walnut cake.
It didn't look very appetising, but we were hungry so we ate some sandwiches. After 15 of so minutes my wife said her mouth was dry and she couldn't eat another thing until she had a drink. From the commotion behind the bar, it was clear there was a drink problem!
About 20 minutes after arrival we were each bought a glass of sweet sparkling wine which had gone flat. We asked to see the bottle. We were told we were not allowed to see the bottle, so I went to the bar. There, in the fridge, was a bottle of low alcohol, Pommagne style fizz.
I told the waitress my Sister had paid £80 for this experience, and demanded prosecco. Following a further period of commotion behind the bar, another glass of sweet semi-sparkling wine was bought to our table, but still no bottle. Now, I could see there were two bottles of Pommagne style fizz opened in the fridge. Eventually the manager came across to our table and explained they were out of Prosecco, but he had sent a member of staff to Asda to buy some. Eventually, 40 minutes after arrival we were served Prosecco. The manager said he would 'reset the clock' because we had only 60 minutes to drink our bottomless Prosecco. This was a complete sham, and a total waste of money. I will be writing a detailed complaint to Red Letter Days!!!!