Spa Day with Afternoon Tea for One at Mercure

The facilities were good and the afternoon tea was lovely

You are given a guest pass to all the facilities on the day. Unfortunately, the fitness staff did not show me around so I found myself wondering into random rooms to find out what was in them. The gym equipment is limited and dated. You are given access to the steam room, sauna, pool and hot tub. You are given a towel and robe and slippers if you did not bring your own. The changing rooms are clean but again very dated. The facilities were okay. Once all completed (all in all I spent 2 1/2 hours using the facilities) and then booked in my afternoon tea for straight after. I would highly recommend the afternoon tea as this was my highlight. You are taken to the Racing room. It is very clean and decorated remarkably! As the hotel is located near Brands Hatch, there is so much history of drivers, a bike on display and also a pool table if you fancy playing. The staff in the Racing room were so professional, welcoming and very polite. They served brilliant afternoon tea. The small sandwiches, desserts and scones were so delicious! I would give the afternoon tea 11/10 and the remainder of the experience 6/10

It was worth it for the price. The hotel was a bit chaotic and there seemed to be a lack of staff. More drinks and access to water throughout the day would make it perfect. Overall very good value for money.

Very little going on at the spa. Just a pool and a very small sauna and steam room. There was no jacuzzi and very few sun beds. It was a beautiful sunny day. They would have benefited of having beds outside. The food was OK. We were gone by 1.30pm.

This was gift from two friends, we chilled, went for our delicious afternoon tea and chilled some more. Thank you, it was just what was needed

Shambles from start to finish. The jacuzzi was closed, the pool had a water aerobic class booked in so we couldn’t use that either and it was loud music so not relaxing. We paid for an extra treatment which they then told us they didn’t actually do and although they confirmed the afternoon tea they then told us they couldn’t find the booking! Would never go there again as it’s not a proper ‘spa day’ just a pool which they clearly hire out to others so people on a spa day can’t use it

Holland house Cardiff wasn’t great. The afternoon tea was stale, the treatments didn’t last as long as they should, changing rooms were absolutely disgusting - dirty and no toilet roll , our slippers stunk of fish ??, no water coolers downstairs , we were supposed to have tea/coffee but the urns were empty, freezing cold in the relaxation room, staff weren’t at all friendly.

Enjoyed our first spa day in 3 years. St. Paul's Hotel was lovely but needs a bit of TLC. Upon arriving at the main Reception we were not acknowledged the Receptionist was on the phone for a while. We made our own way to the spa. The ladies were great on The Spa reception. The change rooms could do with updating but was clean. The spa areas were clean but missed a jacuzzi. The afternoon tea and service was very good so overall a lovely day.

Friendly staff, had a lovely time relaxing round pool was really impressed with the afternoon tea. Suggest you bring flip flops as the changing room floor was very slippery but had a lovely day would defiantly go back again..

It was nice to have time to myself but the overall experience could have been better. Very little guidance on what was included in the package. I had to chase the venue for confirmation and was given different information when I spoke to anyone. My 'afternoon tea' was booked for me at 12 o'clock so a light lunch may be more accurate for this package. The pool area was very small and got crowded and noisy.