The spa morning at Kenwood Hall was fine, but not special. The spa facilities are functional, but not lovely, with a small pool, jacuzzi, steam room and sauna, as well as use of the gym if you wanted. Everything was clean, but cramped and felt at times like we were watching for people to leave an area so we could get in. Also, when we arrived and were given our towel and robe the receptionist took them out of a clean laundry basket, tore the plastic off, unfolded and refolded the items, in a rush and handed them to us. Again fine, but I think if you're going to make a big thing about being given a robe bundle that's folded and tied together, they should be pre-prepared and handed over, not hastily thrown together while a queue is forming.
Then there was the food. The location for eating felt like sitting in a ferry restaurant, playing a playlist from 1995, raining from smooth jazz, to Michael jackson, to simply red. The food took ages to come, the main course came nearly an hour from when we ordered, and when it did was disappointing. I had a starter of Mac and cheese fritters and what arrived looked like three or four findus potato croquettes you'd give a four year old, with a blue cheese sauce out of a squeezy bottle. The teriyaki salmon was a bit better, as the fish was cooked well, but the noodles were out of a packet and the sauce, I reckon, was out of a jar. Over sweet and felt like so many additives were in it, it'd still be fine to eat in several months time.
My wife's chicken wings had a sauce that also seemed bought in, as well as the pulled pork in her burger.
Not impressed.
The spa morning at Kenwood Hall was fine, but not special. The spa facilities are functional, but not lovely, with a small pool, jacuzzi, steam room and sauna, as well as use of the gym if you wanted. Everything was clean, but cramped and felt at times like we were watching for people to leave an area so we could get in. Also, when we arrived and were given our towel and robe the receptionist took them out of a clean laundry basket, tore the plastic off, unfolded and refolded the items, in a rush and handed them to us. Again fine, but I think if you're going to make a big thing about being given a robe bundle that's folded and tied together, they should be pre-prepared and handed over, not hastily thrown together while a queue is forming.
Then there was the food. The location for eating felt like sitting in a ferry restaurant, playing a playlist from 1995, raining from smooth jazz, to Michael jackson, to simply red. The food took ages to come, the main course came nearly an hour from when we ordered, and when it did was disappointing. I had a starter of Mac and cheese fritters and what arrived looked like three or four findus potato croquettes you'd give a four year old, with a blue cheese sauce out of a squeezy bottle. The teriyaki salmon was a bit better, as the fish was cooked well, but the noodles were out of a packet and the sauce, I reckon, was out of a jar. Over sweet and felt like so many additives were in it, it'd still be fine to eat in several months time.
My wife's chicken wings had a sauce that also seemed bought in, as well as the pulled pork in her burger.
Not impressed.