Booking was straight forward and extremely easy to do.

Spent a lovely afternoon enjoying an Afternoon Tea for my partner and myself brought my son and daughter in law. The sandwiches and cakes were delicious and hotel and staff were warm and friendly couldn’t ask for a lovelier way to spend an afternoon.

Great gift, good price and really easy to book

Staff were brilliant. The tea was lovely and we enjoyed it

I received vouchers from work as a gift. I used them for theatre tickets to see the musical Back to the Future. It was wonderful and the children were delighted, but when ordering the tickets, I entered the wrong email address, and Red Letter Days sent them to the wrong address. I tried to explain this numerous times and spent hours talking to customer service, but unfortunately, no one could help me. A terribly unpleasant experience. I had to explain everything only at the theatre under stress.Terrible customer service!!!

If you’re looking to do something fun as a family this place is great. The best bowling place I’ve been to. The fact they have a DJ is great. Food is worth the money especially the pizza really tasty and to end the night the kids loved having a go on the arcade games which normally I think are a rip off but these have loads of new games I’ve not seen before plus they wasn’t expensive and you won tickets and didn’t need thousands just to win a lollypop. Really would recommend definitely will be bad again even tho we have closer bowling arcades this is worth the travel

We had an amazing experience in York. Our booking experience was explained by our server and we were served amazing food and cocktails. From start to finish booking this experience was straight forward and we look forward to using Red Letters again.