Hackney Experience Days

I received vouchers from work as a gift. I used them for theatre tickets to see the musical Back to the Future. It was wonderful and the children were delighted, but when ordering the tickets, I entered the wrong email address, and Red Letter Days sent them to the wrong address. I tried to explain this numerous times and spent hours talking to customer service, but unfortunately, no one could help me. A terribly unpleasant experience. I had to explain everything only at the theatre under stress.Terrible customer service!!!

The afternoon tea for two was fantastic, really good food and lots to eat, the surroundings was so lovely and it wasn't busy.

Staff friendly and helpful, pleasant surroundings, food excellent and large portions.

Staff were brilliant. The tea was lovely and we enjoyed it

My son ABSOLUTELY loved it- great instructors will definitely go back

We had lunch there on a Saturday in November, were delighted to see what a stunning restaurant it is - pure elegance and beauty - the service was phenomenal, discrete but so friendly and attentive, and the food lived up to what you'd expect from a Michelin * place. Also, quantity was perfect across the three courses. Do bear in mind that, other than the welcome drink and the three courses, everything else is extra. We spend close to £150 over and above our voucher, but you'd expect that in any restaurant nowadays, and the voucher made the overall lunch very affordable.

Wonderful and informative tour. Knowledgeable and interesting staff/tour guides.

Lovely little chilled break